PRIVACY POLICY

Effective Date: 29th August 2024

The RectorySK8 is committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with us.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: This includes your name, email address, phone number, and any other information you provide when making a reservation, signing up for our newsletter, or contacting us via the Site.
Usage Data: This includes details of your visits to our Site, such as IP address, browser type, time of visit, pages viewed, and interactions with our Site.
Payment Information: If you make a reservation or purchase through our Site, we may collect payment details, but this data is securely processed by third-party payment processors and is not stored on our servers.

2. How We Use Your Information

We may use your personal information for the following purposes:

To Manage Reservations: We use your information to confirm and manage bookings at The RectorySK8.
Customer Communication: We may use your contact details to send you updates regarding your reservation or respond to any inquiries.
Marketing: With your consent, we may send you promotional offers, event invitations, and updates on what’s happening at The RectorySK8. You can opt-out of these communications at any time.
Improving Our Services: We use usage data to analyse trends and enhance the user experience on our Site.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as:

Payment Processors: To securely process transactions.
Email Marketing Services: To manage our marketing communications.
Analytics Providers: To track and analyse Site performance.

These third parties are required to handle your information securely and only for the purposes we specify.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to provide a better user experience. Cookies are small text files stored on your device that help us recognise you and personalise your experience. You can control cookie preferences through your browser settings.

We use the following types of cookies:

Necessary Cookies: Essential for the functionality of our Site.
Performance Cookies: To analyse how visitors use our Site and improve performance.
Marketing Cookies: To deliver relevant content and promotions based on your interests.

5. Data Security

We are committed to protecting your personal information. We implement appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

Under UK data protection laws, you have the following rights:

Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to correct or update any inaccurate information.
Erasure: You can request that we delete your personal information, subject to certain legal exceptions.
Restriction: You can request that we restrict the processing of your personal data under certain conditions.
Data Portability: You can request that your data be transferred to another service provider.
Object: You have the right to object to the processing of your data for marketing purposes.
Withdraw Consent: You can withdraw your consent for us to process your data at any time.

To exercise these rights, please contact us at the details provided below.

7. Retention of Data

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our Site with a new effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

The RectorySK8
4 Old Rectory Gardens, Cheadle, SK8 1BX
0161 478 6969

info@rectorysk8.com

Alternatively, you can contact the UK Information Commissioner's Office (ICO) for more information or to lodge a complaint.